Detailed Incident Report

Prepared by authorized contact: Lance E. (for Joe M.).

Summary

We allege that our account at greenledgers.com experienced a withdrawal lock despite available balance, alongside pressure to communicate off-platform (WhatsApp/Telegram) and to make additional payments allegedly tied to fees prior to releasing funds. Two small withdrawals were permitted earlier, followed by blocks on subsequent withdrawals.

Parties

Account holder: Joe M <***@gmail.com>
Authorized contact: Lance E – Chicago, IL, USA
Platform: greenledgers.com / web.greenledgers.com
Registrar: Gname.com Pte. Ltd.
Hosting/CDN: Cloudflare, Inc. (AS13335)
Observed IP: 172.67.191.102

Timeline (abridged)

June–August 2025: Deposits credited; small test withdrawals succeeded.
Aug–Sept 2025: Larger balances held; withdrawal attempts produce a banner — The wallet is not allowed to be operated now. Any question, please contact us.
Sept 2025: Support directs us to WhatsApp/Telegram for “manual review”; requests for additional payments “to unlock trading/fees.”

Evidence (selected)

Early Morning Activity (1:49 AM): Screenshot showing platform activity during early morning hours - suspicious timing patterns.
Withdrawal Attempt (2:32 AM): First withdrawal attempt showing account balance and withdrawal interface.
Withdrawal Process Screen: Continuation of withdrawal process showing system responses.
Withdrawal Confirmation Screen: System showing withdrawal confirmation or error messages.
Final Withdrawal Screen (2:33 AM): Final screen in the withdrawal attempt sequence showing outcome.
Key Evidence Detail: Small but crucial piece of evidence - likely error message or notification.
Afternoon Platform Activity: Platform interface showing continued activity and account status in afternoon.
Support Contact Attempt: Screenshot showing attempt to contact customer support through platform.
Support Response: Customer support response or lack thereof, showing communication issues.
Account Status Check: Account dashboard showing current status and available balances.
Transaction History (4:14 PM): Transaction history showing account activity and potential discrepancies.
Transaction Details: Detailed view of specific transactions and their status.
Transaction Log: Extended transaction log showing pattern of activities.
Transaction Summary: Summary view of transactions with timestamps and amounts.
Account Overview: Complete account overview showing balances, positions, and account status.
Withdrawal Error Message: Error message displayed when attempting to withdraw funds from platform.
Withdrawal Restriction Notice: Notice showing withdrawal restrictions or limitations imposed by platform.
Withdrawal Block Confirmation: Confirmation that withdrawal functionality has been blocked or restricted.
Support Redirection (WhatsApp): Platform redirecting support requests to external WhatsApp instead of built-in support system.
External Support Contact: Contact information for external support channels (WhatsApp/Telegram) instead of platform support.
Platform Main Interface: Main trading/account interface showing overall platform design and functionality.
Detailed Account Information: Comprehensive account view showing balances, trading history, and account settings.
Final Platform State: Final screenshot showing the state of the platform and account before documentation.
Complete Evidence Summary: Final comprehensive view documenting the complete state of the account and withdrawal issues.

Third-Party Verification

Independent user reviews on Trustpilot corroborate these allegations, with the platform receiving a 2.3/5 star rating and 67% of reviews being 1-star complaints. Multiple users report identical patterns: initial small withdrawals allowed, followed by complete withdrawal blocks and demands for additional payments.

Actions taken

Filed/Preparing complaints with: FBI IC3, FTC, state AG (Illinois), and local law enforcement.
CFTC Whistleblower Office Response: Automated acknowledgment received. Directed to submit Form TCR for commodities/derivatives fraud reporting with whistleblower protections.
Registrar (Gname.com Pte. Ltd.) Response: Initial abuse report submitted. Gname Abuse Team responded requiring formal complaint via their official online reporting form. Case tracking system available.
CDN (Cloudflare, Inc. (AS13335)) Response: Report #20159462 received. Cloudflare Trust & Safety noted their pass-through service nature and directed to their official abuse reporting form.
Platform abuse reports to Telegram and WhatsApp for off-platform redirection claims.

Reward

We are offering a $500,000 reward for verified information that directly enables recovery of funds and/or identification of responsible individuals, subject to legal review and successful remediation.

Right of Reply

All parties referenced are invited to provide a written response with supporting documentation. Verified rebuttals will be appended to this page.